At cow88, your privacy is not a checkbox — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data cow88 collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
This Privacy Policy applies to all personal data processed by cow88 in connection with the cow88 platform, including the website at cow88.app, any associated mobile applications, and all related services, games, and features (collectively, the "Platform"). It applies to all registered players, prospective players, and visitors to the Platform.
cow88 acts as the data controller for personal data collected through the Platform. This means cow88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
Your data, your rights. Under the Philippine Data Privacy Act, you have the right to be informed, to access your data, to correct inaccuracies, to object to processing, and to request erasure in certain circumstances. Section 10 of this Policy explains how to exercise these rights.
cow88 collects the following categories of personal data from players and platform users:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., PhilSys ID, passport, driver's licence) |
| Contact Data | Email address, mobile number, residential address (including city, province, and postal code) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash number, PayMaya account details, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage, responsible gaming settings |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone |
| Usage Data | Pages visited, features used, click paths, session timestamps, referral source |
| Communications Data | Records of live chat conversations, support ticket content, email correspondence with cow88 |
cow88 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance (e.g., self-exclusion records).
cow88 collects personal data through the following means:
cow88 processes your personal data for the following purposes:
cow88 processes your personal data on the following legal bases under the Philippine Data Privacy Act and applicable regulations:
cow88 does not sell your personal data to third parties. cow88 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Cross-border transfers: Some of cow88's service providers may be located outside the Philippines. Where personal data is transferred internationally, cow88 ensures that appropriate safeguards are in place in accordance with the Philippine Data Privacy Act and the requirements of the National Privacy Commission.
cow88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general guide:
When personal data is no longer required, cow88 will securely delete or anonymize it in accordance with its data retention and disposal procedures.
cow88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
While cow88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your cow88 account credentials confidential and for notifying cow88 immediately if you suspect unauthorized access to your account.
cow88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the cow88 website. They help us recognize your device, remember your preferences, and analyze how the Platform is used.
cow88 uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the cow88 platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by cow88:
To exercise any of these rights, please contact the cow88 Data Protection Officer using the contact details in Section 13. cow88 will respond to your request within fifteen (15) days, or within the timeframe required by applicable law. In some cases, cow88 may need to verify your identity before processing your request.
If you are not satisfied with how cow88 has handled your request or your personal data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The cow88 platform is strictly for adults aged 21 years and above. cow88 does not knowingly collect personal data from individuals under the age of 21. If cow88 becomes aware that it has collected personal data from a minor, it will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to cow88, please contact us immediately using the details in Section 13.
cow88 reserves the right to update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or platform features. When material changes are made, cow88 will notify registered players via email or a prominent notice on the Platform.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the cow88 platform following any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to report a data security concern, please contact the cow88 Data Protection Officer:
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 directly from the cow88 platform.
cow88 is committed to resolving any privacy concerns promptly and transparently. All data protection inquiries are handled in accordance with the Philippine Data Privacy Act and the policies of the National Privacy Commission.
Privacy by design — built into every layer of the platform.
All data transmitted to and from cow88 is protected by TLS encryption. Sensitive data at rest — including financial records and identity documents — is encrypted using industry-standard algorithms.
cow88 collects only the personal data necessary to operate the platform, comply with regulations, and deliver the services you request. We do not collect sensitive personal information beyond what is legally required.
Access to your personal data is restricted to authorized cow88 personnel on a need-to-know basis. All employees are bound by confidentiality obligations and receive regular data protection training.
cow88 is fully compliant with Republic Act No. 10173 (the Data Privacy Act of 2012) and the implementing rules issued by the National Privacy Commission of the Philippines.
cow88 retains your data only for as long as necessary to fulfil legal, regulatory, and operational requirements. When data is no longer needed, it is securely deleted or anonymized.
Exercise your rights under the Data Privacy Act at any time — request access, correction, or deletion of your data. cow88 responds to all data subject requests within 15 days.
Join over a million Filipino players who trust cow88 to protect their personal data. Transparent policies, secure infrastructure, and full compliance with Philippine data protection laws.